Terms of Service
Last updated 27 October 2026
These terms are the agreement between you and eVahi ("we", "us") for the eVahi-US accounting service (the "Service"). By creating an account or using the Service you accept them. If you accept on behalf of a business, you confirm you can bind it.
1. The Service
The Service is hosted software for keeping accounting records for one or more companies, with reports, reconciliation and access controls. We may improve, change or retire features, and will tell you in advance of any change that materially reduces what you have paid for.
2. Accounts and security
- Use accurate details and keep your password private. You are responsible for what is done with your account and for the people you give access to.
- The account holder (the owner) decides who has access, with which role and to which companies. Tell us promptly if you suspect unauthorised access.
3. Subscriptions and payment
- The list price is $30 US per company per month, as shown on the pricing page, plus any sales tax or VAT where applicable.
- Founding-customer rate: where we have agreed in writing or at checkout to a founding-customer rate (currently $25 US per company per month), that rate applies for the first 12 months from your start date. After that, the then-current list price applies, unless we agree otherwise in writing, and we will tell you at least 30 days beforehand.
- Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service enquiries and handles returns.
- The subscription renews each month until cancelled. You may cancel at any time; access continues to the end of the paid period and no further charges are made.
- If a payment fails we may restrict the affected companies to read-only access until it is resolved.
- Apart from a founding-customer rate for its agreed period, we may change prices with at least 30 days' notice; the new price applies from the next renewal after the notice period.
- Refunds are covered in the refund policy.
4. Your data
- You own the accounting records and other content you put into the Service ("Your Data"). You give us permission to store and process Your Data only to provide the Service to you.
- You can export Your Data while your account is active. After cancellation we keep it for 30 days so you can come back or export it, then delete it from our systems, except for encrypted backups, which expire on their normal cycle.
- You are responsible for having the right to enter the information you put in, including information about other people and businesses.
- How we handle personal data is described in the privacy policy.
5. Acceptable use
Do not use the Service to break the law, to infringe others' rights, to attempt to access other customers' data, to probe or disrupt the Service, or to resell it without our written agreement. We may suspend access that puts the Service or other customers at risk.
6. Not professional advice
The Service is a tool. It does not give accounting, tax or legal advice, and its reports and checklists do not replace professional judgement. You remain responsible for your books, filings, and the decisions you make from them.
7. Availability
We work to keep the Service available and to back up Your Data, but we do not promise uninterrupted or error-free operation. Planned maintenance is done at quiet times where possible.
8. Disclaimer and limit of liability
- The Service is provided "as is" to the extent the law allows, without warranties of fitness for a particular purpose beyond those that cannot be excluded.
- To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, or lost data that you could have recovered from an export or backup you chose not to make.
- Our total liability for any claim is limited to the amount you paid for the Service in the 12 months before the event giving rise to the claim.
- Nothing here limits liability that cannot be limited by law.
9. Ending the agreement
You may stop at any time by cancelling. We may end the agreement or suspend your account if you materially breach these terms and do not fix it within a reasonable time after we notify you, or immediately for serious misuse. Sections that by their nature should continue (including data, liability and governing law) survive.
10. Changes to these terms
We may update these terms. For changes that matter, we will notify the account owner by email at least 14 days before they take effect. Continued use after that means you accept the new terms.
11. Governing law
These terms are governed by the laws of India, and the courts of India have non-exclusive jurisdiction, without affecting any mandatory consumer rights you have where you live.
12. Contact
Questions about these terms: nishaupadhyay91@gmail.com.